MEDS-ON Return and Refund Policy
Returns and Refunds
Meds-On aims to ensure customer satisfaction with a straightforward return and refund policy.
Eligibility for Returns
- The product must be in its original packaging and condition.
- Return requests must be made within 3 days of receiving the product.
- Certain items, such as perishable or customized goods, are non-returnable.
How to Initiate a Return
- Contact customer support at medsonuk.store@gmail.com with your order number and reason for the return.
- Follow guidance from the support team, including any required documentation.
Refund Process
- After inspection, you will be notified about refund approval or rejection.
- Approved refunds will be issued via bank transfer to the original payment account.
- Refunds may take up to 1 business day to process, depending on the bank.
Contact Information
For assistance, email medsonuk.store@gmail.com . Meds-On prioritizes customer satisfaction and aims to make returns and refunds seamless.